How To Select a Locksmith
Check Their References
Ask your potential locksmith for references. If the locksmith you are considering doesn't have references or refuses to offer them, find another locksmith. An experienced and honest locksmith will always be willing to provide you with solid references. You should also call some of the references to verify the locksmith's work and credibility. This step is often overlooked by those looking for services, but should be taken seriously.
Check Their BBB Rating
Check the company's status with the Better Business Bureau. A good rating does not always mean a good locksmith, but a bad rating always means a bad business service provider. You can look at any complaints filed and the resolution (or lack thereof) that the BBB lists for each business. If the company is not listed with the BBB, you should probably look elsewhere.
Check Their Reviews
Search google for the business name and the word "reviews." You may find reviews from yelp or other review aggregators. Also, check their facebook page and Google Plus business page for reviews. Look for obvious spam reviews where the business own has paid someone to pad their review statistics. You don't need a company with a perfect review score, no matter the industry, someone will complain about something. You want to find a business that rates 4 out of 5 stars on average, or better.
Get a Clear Understanding of Services
Before agreeing to any work, have your potential locksmith list the work out he or she is proposing to perform. Ask for line-item pricing. Once the itemized list is complete, ask if there could be any unforeseen circumstances that would cause the bill to go up. Find out the potential maximum for any problems that may arise, so you are not shocked later if they do.
Trust Your Instincts
If you have a bad feeling about a locksmith, for whatever reason, you should pay attention to that. There are a lot of shady lock and key repair and replacement providers, and you don't want these types of people working on your home, car or business locks or keys.
Relax and Hire Your Choice
If your locksmith passes the above tests and requirements, you have a much better chance for a positive experience. Finding someone to rely on for this type of service can be a real relief. Be sure to find a reputable company you can trust.